Call Centre Manager Top Talent PS

5 days ago


Johannesburg, Gauteng, South Africa InsidEntity Full time
» Call Centre Manager **Call Centre Manager******Job Group:** Operations*** Full Time* Johannesburg**Top Talent PS****Qualification Requirements:**Strong experience in call centre management and customer service, proven analytical abilities, knowledge of revelent system interfaces, excellent communication and stakeholder management skills and strong customer service orientation. Responsible for the effective management of the team of the call centre agents and team leaders ensuring legit registrations and conversions according to targets. Some of the responsibilities include, effective management of team of call centre agents and team leaders, excellent customer service with high NPS, minimal customer complaints and ensure all costumer queries are resolved timeously.You must to apply for this position.
#J-18808-Ljbffr

  • Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    At Top Talent Professional Services, we are seeking a highly skilled Call Centre Operations Manager to lead our team of agents and team leaders.Key Responsibilities:Ensure effective management of team members, driving legit registrations and conversions according to targetsVerify customer documents correctly and timeously, with regular quality checksMaintain...

  • Call Cantre Manager

    7 days ago


    Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    Responsible for the effective management of team of call centre agents and team leaders ensuring legit registrations and conversions according to targets.Responsibilities Responsible for the effective management of team of call centre agents and team leaders ensuring they are driving legit registrations and conversions according to targets Ensure customer...

  • Call Centre Manager

    2 days ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

  • Call Centre Agent

    6 days ago


    Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

    Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...

  • Call Centre Manager

    18 hours ago


    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Call Centre Manager (JB5091)Location: RandburgSalary: R35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to...

  • Call Centre Agent

    24 hours ago


    Johannesburg, Gauteng, South Africa Impuma Group Full time

    Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Role Description:IMS Call is seeking a Call Centre Manager to lead it's Customer Success strategy. This individual will be responsible for developing and maintaining a customer service strategy, serving as the...


  • Johannesburg, Gauteng, South Africa InsidEntity Full time

    **Job Summary**We are seeking an experienced Call Centre Management Executive to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call centre agents and team leaders,...


  • Johannesburg, Gauteng, South Africa Wipro Ltd. Full time

    Job title : SAP PS Functional consultantJob Location : Gauteng, JohannesburgDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries About the jobSAP Functional Consultant – PS (Project System) Technical Competencies10 year+ of SAP PS (Project System) experience as functional consultant on complex and multiple projects...


  • Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    Job Description:We are seeking an experienced Call Centre Manager to join our team at Ubuntu We Sizwe Two Four Seven Pty Ltd. As a key member of our operations department, you will be responsible for leading and managing a team of call centre representatives.About the Role:Leadership and Management: You will be responsible for establishing clear goals and...

  • Call Centre Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa FNB South Africa Full time

    Job title : Call Centre Agent (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...


  • Johannesburg, Gauteng, South Africa InsidEntity Full time

    **Service Delivery Manager - Call Centre**We are seeking an experienced Service Delivery Manager - Call Centre to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

    Senior Call Centre Manager, function as General Manager / Operations ManagerSeeking a Call Centre Manager to lead our high-performance team of InBound Sales Specialists.Key responsibilities include monitoring daily operations, coaching team members, and ensuring adherence to service and productivity targets. Qualifications and experience :Degree or diploma...

  • Call Centre Sales

    3 days ago


    Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

    Making professional sales calls to customers (leads provided).Knowing the product being sold.Handling and overcoming objections from clients.Following the sales script 100%.Ensuring no risk or fraudulent sales are made.Treating the customer fairly.Understanding the call centre metrics and consistently achieving minimum metrics.Capturing and recording sales...


  • Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    About the Job:We are looking for a highly skilled Call Centre Manager to lead our inbound call centre team. The successful candidate will have a proven track record in implementing CRM systems and managing high-performing teams.About the Ideal Candidate:Extensive experience in handling inbound calls and improving customer service operations.Excellent...

  • Operations Manager

    2 days ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    Overview:We are a dynamic and growing company looking for a skilled Call Centre Manager to join our team. The successful candidate will have a proven track record of leadership and management, and the ability to drive results-oriented teams.Responsibilities:Team Leadership: Lead and manage a team of call centre representatives, providing guidance and support...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    Edge Executives is a market-leading outsourced call centre specializing in the sale of simple insurance solutions. We are currently seeking an experienced Call Centre Sales Head to join our team.About the Job:The purpose of this role is to ensure the delivery of high-quality sales calls while maximizing performance on all outbound sales campaigns and meeting...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    Are you passionate about sales? Enjoy the insurance industry and want to make a difference in someone's life? Then this is the ideal job for you.Our client, a market-leading outsourced Call Centre specializing in the sale of simple insurance solutions, is looking to appoint a Call Centre Sales Head.The purpose of the job is to ensure the delivery of...

  • Call Centre Supervisor

    15 hours ago


    Johannesburg, Gauteng, South Africa Headhunters Full time

    Job SummaryA highly skilled Call Centre Manager is required to lead and manage a team of customer service representatives in a fast-paced manufacturing environment. The successful candidate will be responsible for ensuring excellent customer service standards, managing staff performance, and achieving business objectives.


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    We are looking for a highly experienced and skilled individual to join our team as a Call Centre Sales Head. In this role, you will be responsible for developing and implementing sales strategies to drive business growth and improve customer engagement.About the Role:The ideal candidate will have a proven track record of success in sales leadership and...