Contact centre agent

Job title : Student Contact Centre AgentJob Location : Gauteng, JohannesburgDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries Introduction    Are you a young, passionate, and tech-savvy person with excellent communication skills? Our client, a national emergency medical services company, is looking for new talent to...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key Responsibilities- Lead and manage a team of contact center agents, ensuring quality customer interactions and...

Afrizan People Intelligence is seeking a visionary Contact Centre Director to establish and lead an Omnichannel operation from the ground up. This role requires a strategic powerhouse with experience in business development, operations, and leadership.Key Responsibilities:Drive new business opportunities in the BPO sectorExpand our footprint into national...

Our client is a dynamic and innovative company dedicated to providing exceptional customer experiences. They have an opportunity for a talented and motivated Call Centre Agent to join their teamJob Summary:We''re looking for an experienced Call Centre Agent.You will be responsible for sales, customer service, target achievement. Driving growth and achieving...

Job title : Call Centre Agent (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...

Afrizan People Intelligence is seeking an Executive Contact Centre Leader to drive business growth and innovation in our Omnichannel operation. The ideal candidate has experience in business development, operations, and leadership.Key Expectations:Develop and execute business strategies for expansionDesign and implement efficient Contact Centre...

Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...

At Osiris Trading, we're seeking a Strategic Contact Centre Manager to lead our team in driving commercial results. As a key member of our organization, you'll participate in formulating strategies and plans for sustainable growth.This role involves developing standard operating procedures to ensure efficient departmental operation and service delivery....

URGENT: Contact Centre Agents (Temp) in Centurion, (Johannesburg)Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling...

Leadership OpportunitySantam is a leading general insurance company in Southern Africa, seeking a Leader of Contact Centre Team to join our leadership team. As a key member of our contact centre leadership team, you will play a critical role in delivering exceptional customer service and driving business growth.The successful candidate will have a strong...

About the RoleWe are seeking a highly experienced and skilled Contact Centre Manager to join our team at Nedbank. As a key member of our leadership team, you will be responsible for leading the way in client satisfaction and delivering exceptional customer experiences.Your primary focus will be on driving direct costs and budgets by managing headcount and...

A Contact Centre Dialling Specialist is required to manage and optimize dialler performance, develop and implement dialler strategies, and ensure seamless dialler operations and minimal downtime. In this role, you will also be responsible for analyzing dialler reports and data to drive continuous improvement and collaborate with various stakeholders to...

Urgently looking for Call Centre Agents for Financial Brokerage in East Rand areaClosing date: 20 February 2025Please apply via Jobslin portal Minimum Requirements:Matric.Call Centre or Telesales experience minimum of 1 to 3 years.Requirements:Strong communication, both written and verbalGreat active listening skillsExceptional interpersonal and rapport...

We require a highly skilled Multilingual Call Centre Agent who is fluent in German and has excellent communication skills. The ideal candidate will have a strong ability to problem-solve and de-escalate complaints professionally.Perks & Benefits:Salary: Attractive PackageAbove market-related salary + additional benefits.Transport Provided: Late shifts are...

One of our clients in the banking industry is seeking inbound call centre agents. Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments / EconomicsClear credit recordClear criminal recordWilling to work...