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Sales and Customer Experience Expert

2 weeks ago

East London, Eastern Cape, South Africa Alufusion Pty Full time

The Strategic Store Manager role at Alufusion Pty offers an exciting opportunity to lead and develop a high-performing retail team. As a key member of our retail operations team, you will be responsible for driving sales performance, ensuring excellent customer service, and maintaining a well-organized store layout.

Key Responsibilities
  • Develop and implement strategies to drive sales performance and meet revenue targets.
  • Maintain high-quality customer service standards to ensure customer satisfaction and loyalty.
  • Oversee daily store operations, including inventory management and visual merchandising.
Team Leadership
  • Lead and develop a high-performing team of retail staff to achieve sales goals and objectives.
  • Provide coaching and feedback to staff to improve performance and develop skills.
Requirements
  • Previous retail management experience (2+ years preferred) with a proven track record of driving sales and meeting targets.
  • Strong leadership and communication skills to inspire and motivate staff.
  • Excellent problem-solving and analytical skills to analyze sales data and make informed decisions.
  • Proficiency in Microsoft Office and retail management software to optimize store operations.

Our Company Culture:

  • Supportive and collaborative work environment that fosters open communication and teamwork.
  • Opportunity to grow within a dynamic and expanding retail business that values employee development.
  • Competitive salary with performance-based incentives to recognize outstanding performance.