Customer Service and Sales Leader
6 days ago
Our Expectations
We expect our Store Manager to be a seasoned professional with a proven track record in sales or retail management. You should have excellent communication skills, a passion for books, and a commitment to delivering exceptional customer service.
Main Responsibilities:
- Drive sales growth and profitability through effective inventory management and visual merchandising.
- Lead a team of booksellers and assistant managers to achieve sales targets and provide excellent customer service.
- Monitor and maintain store operations, including inventory control, security, and visual merchandising.
- Collaborate with colleagues to promote a positive work environment and community presence.
Requirements:
- A minimum of matric with 3-5 years of sales or retail experience.
- Proven leadership skills, with experience in managing staff and driving business results.
- Strong analytical skills, ability to analyze data and make informed decisions.
- Experience with POS, inventory management, and merchandising in a retail environment.
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