Reservations and Booking Expert

7 days ago


Cape Town, Western Cape, South Africa Fempower Full time
Reservations and Booking Specialist

Fempower is seeking an experienced Reservations and Booking Specialist to join our team in Cape Town. As a key member of our hospitality team, you will be responsible for creating and capturing reservations, designing and marketing tour packages, and providing exceptional customer service to our international guests.

Key Responsibilities:
  • Develop and maintain in-depth knowledge of Cape Town and South Africa's geography, culture, and attractions.
  • Design and execute day tours, Cape Town tours, and other travel experiences, including culinary, exhibition, culture, heritage, and wine tasting activities.
  • Utilize CRM and reservation systems, such as Salesforce and Tourplan, to manage bookings and customer relationships.
  • Collaborate with the marketing team to present packages on digital marketing platforms and drive sales.
  • Provide exceptional customer service, respond to inquiries in a timely manner, and maintain a high level of professionalism at all times.
Requirements:
  • Proven experience in reservations and booking, with a strong understanding of CRM and reservation systems.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, trade partners, and colleagues.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Passion for learning and training, with a willingness to stay up-to-date on industry trends and best practices.


  • Cape Town, Western Cape, South Africa Fempower Full time

    About FempowerFempower is a leading hospitality booking and reservation company based in Cape Town, South Africa. We are a dynamic and growing team that is passionate about delivering exceptional customer experiences.Job Title: Reservations and Booking SpecialistWe are seeking an experienced Reservations and Booking Specialist to join our team. As a key...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    About the RoleWe are seeking a highly motivated and experienced German-speaking travel expert to join our team at ABC Worldwide. As a key member of our team, you will be responsible for providing exceptional customer service, planning and designing itineraries, and managing the reservation process for bookings.Key ResponsibilitiesLiaise with international...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Reservations ConsultantAt ABC Worldwide, we are seeking a highly skilled Reservations Consultant to join our team. As a key member of our hospitality operations, you will play a vital role in maximizing hotel revenue, ensuring day-to-day procedural operations are completed, and delivering exceptional guest satisfaction.Key Responsibilities:Process...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"title": "Reservations Consultant", "content": "Key ResponsibilitiesAs a Reservations Consultant at ABC Worldwide, you will be responsible for maximizing hotel profitable revenue, ensuring day-to-day procedural operations completion, and achieving guest satisfaction.Key Skills and Qualifications3-5 years of experience in hospitality Reservations...


  • Cape Town, Western Cape, South Africa G Adventures Full time

    About UsG Adventures is a leading global travel company that has been making epic travel memories happen on all seven continents for over 30 years.Our MissionWe are committed to changing lives through travel, establishing meaningful relationships with local communities, and directly benefiting the people and places we visit at every step of our tours.Our...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Reservations ConsultantBlack Pen Recruitment is seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for delivering exceptional travel experiences to our clients.Job SummaryWe are looking for a detail-oriented and organized individual to manage our reservations and...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Reservations ConsultantABC Worldwide is seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for coordinating the travel of high-end VIP clients, ensuring seamless and memorable experiences.Key Responsibilities:Booking Coordination: Book all activities, transportation,...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Reservations ConsultantBlack Pen Recruitment is seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for delivering exceptional travel experiences to our clients.Job SummaryWe are looking for a detail-oriented and organized individual with a passion for delivering...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Reservations ConsultantBlack Pen Recruitment is seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless travel experiences for our clients.Key Responsibilities:Booking and verifying travel arrangements,...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Reservations FOH Job DescriptionYou are the beginning of an exceptional guest experience. As a Reservations Specialist at Crew Life at Sea, you will make our guests feel welcome and reflect the exceptional experience they come to expect when they arrive.Key Responsibilities:Deliver Exceptional Service: Consistently offer friendly and engaging service to our...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Reservations FOH Job DescriptionYou are the beginning of an exceptional guest experience. As a Reservations Specialist at Crew Life at Sea, you will make our guests feel welcome and reflect the exceptional experience they come to expect when they arrive.Key Responsibilities:Deliver Exceptional Guest Service: Consistently offer friendly and engaging service...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Central Reservations AgentWe are seeking a highly skilled and experienced Central Reservations Agent to join our Sales team at Proactive Recruitment. As a key member of our team, you will be responsible for converting enquires into confirmed bookings and providing exceptional customer service.Main ResponsibilitiesAdministration: Maintain the integrity and...


  • Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Central Reservations AgentWe are seeking a highly skilled and experienced Central Reservations Agent to join our Sales team at Proactive Recruitment. As a key member of our team, you will be responsible for converting enquires into confirmed bookings and providing exceptional customer service.Main ResponsibilitiesAdministration: Maintain the integrity and...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Africa Travel SpecialistWe are seeking a highly motivated and experienced Africa Travel Specialist to join our team at ABC Worldwide. As a key member of our team, you will be responsible for providing exceptional customer service, planning and designing itineraries, and managing the reservation process for bookings.Key Responsibilities:Liaise with...


  • Cape Town, Western Cape, South Africa G Adventures Full time

    About UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.Job SummaryWe are seeking a highly organized and detail-oriented Reservations Coordinator to join our team in Cape Town....


  • Cape Town, Western Cape, South Africa G Adventures Full time

    {"About UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.We're committed to building a diverse and inclusive work environment where everyone feels valued and empowered to grow....

  • Destination Expert

    3 weeks ago


    Cape Town, Western Cape, South Africa Career Custodians Full time

    About UsCareer Custodians is a leading local Tourism and Hospitality group that excels in delivering exceptional travel experiences. We prioritize employee growth and development, fostering a culture that encourages career advancement and recognition.Job SummaryWe are seeking a skilled Travel Consultant to join our team of experts. As a Travel Consultant,...

  • Travel Consultant

    2 weeks ago


    Cape Town, Western Cape, South Africa Cullinan Holdings Full time

    {"title": "Travel Consultant", "description": "Travel Consultant OpportunityCullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their teams in Cape Town.As a Travel Consultant, you will be responsible for providing exceptional service and expert advice to travelers, creating...


  • Cape Town, Western Cape, South Africa G Adventures Full time

    About UsG Adventures is the leading small-group adventure travel company, dedicated to creating unforgettable travel experiences across all seven continents for over three decades.Our mission is straightforward: to transform lives through travel. This commitment extends beyond our travelers; our tours are designed to foster meaningful connections with local...