Operations Manager KZN
2 months ago
Telebest is seeking a highly skilled and experienced Operations Manager to join our team in KZN. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our stores, ensuring that all processes are running smoothly and efficiently.
Key Responsibilities:- Store Operations: Oversee the daily operations of our stores, including inventory management, stock control, and merchandising.
- Staff Management: Manage and supervise a team of store staff, including training, development, and performance management.
- Customer Service: Ensure that all customers receive excellent service, and that all customer complaints are resolved promptly and professionally.
- Financial Management: Manage the financial aspects of the store, including budgeting, forecasting, and financial reporting.
- Inventory Management: Oversee the inventory management process, including stock ordering, receiving, and stockroom management.
- Merchandising: Ensure that all merchandise is displayed in a visually appealing and organized manner, and that all promotional displays are executed effectively.
- Reporting and Analysis: Analyze sales data and other key performance indicators to identify trends and areas for improvement.
- Qualifications: Matric, relevant diploma or degree, and 3+ years' experience in an Operations Manager role in a Retail/FMCG environment.
- Skills: Excellent communication and interpersonal skills, ability to work well under pressure, and proficiency in using Excel, Word, and Outlook.
- Personal Qualities: High levels of energy, vivacious, robust, and willing to go the extra mile to get the job done.
Telebest offers a competitive salary and benefits package, as well as opportunities for career growth and development.
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