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Retail Store Manager KZN

2 months ago

Durban, KwaZulu-Natal, South Africa Telebest Full time
Store Manager Job Description

We are seeking a highly motivated and self-efficient Store Manager to join our team at Telebest in Durban, KZN. As a Store Manager, you will be responsible for driving sales, managing operational activities, and ensuring excellent customer service.

Key Responsibilities:
  • Financial Performance: Achieve store financial targets by maximizing sales, tracking daily targets, and taking proactive action as required.
  • Operational Management: Efficiently manage and control all operational activities, including expenses, stock management, shrinkage, and general housekeeping.
  • Visual Merchandising: Ensure in-store presentation and promotional standards are maintained, and the appearance of the store is in line with the company's image.
  • Employee Management: Effectively lead and manage employees to ensure competent and motivated staff.
  • Staff Scheduling: Adequately schedule staff to ensure each department is fully and appropriately staffed.
  • Administrative Responsibilities: Ensure all administrative tasks are completed efficiently, including time and attendance and employee records.
  • Stakeholder Relationships: Build and maintain sound working relationships with stakeholders to ensure business objectives are achieved.

Requirements:

  • Excellent communication skills, both verbal and written.
  • A minimum grade 12 qualification.
  • Three years people management experience.
  • Proven people management skills.
  • Detailed knowledge of the Occupational Health & Safety Act, Labour Relations Act, and BCOE Act.
  • Able to communicate clearly and concisely in English.