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Lifestyle Manager

2 months ago

Cape Town, Western Cape, South Africa ABC Worldwide Full time
About the Role

We are seeking a highly skilled and experienced Lifestyle Manager to join our team at ABC Worldwide. As a Lifestyle Manager, you will be responsible for providing exceptional personalized experiences for our clients, leveraging your expertise in luxury lifestyle and affluent customers.

Key Responsibilities
  • Manage client requests with precision and attention to detail, ensuring seamless execution and exceeding client expectations.
  • Promote our services to clients, suggesting tailored solutions to meet their unique needs and preferences.
  • Develop and maintain strong relationships with clients, suppliers, and internal stakeholders, fostering a culture of collaboration and excellence.
  • Stay up-to-date with industry trends, news, and events, applying this knowledge to enhance client experiences and drive business growth.
  • Collaborate with cross-functional teams to deliver exceptional client experiences, ensuring seamless communication and coordination.
  • Conduct thorough research and analysis to identify opportunities for growth and improvement, implementing effective solutions to drive business results.
  • Develop and maintain accurate records and reports, ensuring timely and efficient data management and analysis.
  • Participate in ongoing training and development, staying current with industry best practices and emerging trends.
Requirements
  • Fluency in English and Arabic is required, with excellent written and verbal communication skills.
  • Proven experience in luxury lifestyle, customer service, or a related field, with a strong understanding of affluent customer needs and preferences.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with clients, suppliers, and internal stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in Microsoft Office, with experience in GSDC systems a plus.
  • Flexibility to work rotational shifts, with a willingness to adapt to changing business needs.
What We Offer

At ABC Worldwide, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our benefits package includes:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical aid, transport, and working holiday opportunities.
  • Ongoing training and development, with access to industry-leading resources and expertise.
  • A collaborative and inclusive work environment, with a focus on teamwork and excellence.

We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and experienced Lifestyle Manager looking for a new challenge, we encourage you to apply.