Support Services Supervisor
7 days ago
The Support Services Supervisor role is a key position within our Customer Experience Department. As a Support Services Supervisor, you will be responsible for managing a team of customer support agents and ensuring that they meet their targets and deadlines.
Main Responsibilities:- Manage and supervise a team of customer support agents
- Monitor and maintain records of attendance, manage leave and timekeeping, and address misconduct accordingly
- Collate and analyze statistics on a daily, weekly, and monthly basis to identify trends and concerns within the department
- Implement staff motivation through creative and innovative ideas to improve morale and productivity
- Management skills
- 2-4 years Supervisory experience in customer service (Inbound)
- Excellent understanding of telephony monitoring systems and interpretation of reports
- Advanced knowledge of CRM systems and technical skills such as MS Office proficiency
- A passion for customer service and a professional attitude at all times
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Support Services Coordinator
3 days ago
Randburg, Gauteng, South Africa Pangea Professional Services Full timeWe are seeking a Support Services Coordinator to join our team at Pangea Professional Services. This role plays a crucial part in ensuring a safe and healthy work environment, while also providing exceptional administrative support.Responsibilities:Implement and maintain health and safety policies and proceduresConduct regular safety inspections and risk...
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Operations Supervisor
3 days ago
Randburg, Gauteng, South Africa SFG Engineering Services Full timeJob DescriptionSFG Engineering Services is seeking a highly organized and detail-oriented Operations Supervisor to oversee the day-to-day operations of our cash centre.Main DutiesSupervise a team of cash centre staff, ensuring effective execution of cash processing procedures.Monitor and control inventory levels, reconcile discrepancies, and investigate...
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Field Service Worker
18 hours ago
Randburg, Gauteng, South Africa Pepsico Full timePurpose of the Job:This role involves providing technical support and maintenance services for our field operations. If you have a strong work ethic and enjoy problem-solving, this could be the ideal job for you.Main Responsibilities:Ensure all necessary tools and equipment are available for tasksLoad and deliver materials to and from the truck and...
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Administrative Support Officer
4 days ago
Randburg, Gauteng, South Africa Fidelity Services Group Full timeFidelity Services Group is seeking a highly skilled Administrative Support Officer to join our team. The successful candidate will provide co-ordination, administrative, and secretarial support to the General Manager for Specialized Services.Key ResponsibilitiesCo-ordinate appointments, diary management, and client engagements/events.Perform office...
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Dedicated Childcare Provider
2 days ago
Randburg, Gauteng, South Africa Domestic Support Full timeWe're here to support you in finding the perfect fit for your household. At Domestic Support, we understand the importance of providing quality childcare and strive to make the process of employing domestic staff in South Africa seamless and compliant.Our team specializes in contract drafting, CCMA matter handling, UIF and COIDA registration, payroll...
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Support Engineer: Service Delivery
3 weeks ago
Randburg, Gauteng, South Africa Absa Group Limited Full timeJob title : Support Engineer: Service Delivery (Randburg)Job Location : Gauteng, RandburgDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryWork as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration,...
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Administrative Support Specialist
1 day ago
Randburg, Gauteng, South Africa Pangea Professional Services Full time**Position Overview**The Pangea Professional Services team is seeking a highly organized and detail-oriented individual to fill the role of Administrative Coordinator. This position plays a vital role in streamlining office operations and supporting executive management.**Key Responsibilities:**Provide executive support by managing schedules, arranging...
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Responsible Caregiver
2 days ago
Randburg, Gauteng, South Africa Domestic Support Full timeWe pride ourselves on being a trusted partner in your search for the perfect childcare solution. At Domestic Support, we understand the importance of providing quality childcare and strive to make the process of employing domestic staff in South Africa seamless and compliant.Our team specializes in contract drafting, CCMA matter handling, UIF and COIDA...
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Nanny
2 days ago
Randburg, Gauteng, South Africa Domestic Support Full timeBromhof, South Africa | Posted on 14/02/2025Welcome to Domestic Support, your trusted hub for hassle-free household staffing solutions since 2017 We're dedicated to making sure you navigate the complexities of employing domestic staff in South Africa, all while staying compliant with local labour laws.Whether you're hiring, managing, or terminating staff,...
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Live-Out Nanny
2 days ago
Randburg, Gauteng, South Africa Domestic Support Full timeWe're proud to be part of your trusted hub for hassle-free household staffing solutions. At Domestic Support, we understand the importance of providing quality childcare and strive to make the process of employing domestic staff in South Africa seamless and compliant.Our team specializes in contract drafting, CCMA matter handling, UIF and COIDA registration,...
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Childcare Professional
2 days ago
Randburg, Gauteng, South Africa Domestic Support Full timeAt Domestic Support, we're dedicated to providing top-notch household staffing solutions. As a leading expert in legal compliance and domestic staff management, we're committed to helping you navigate the complexities of employing domestic staff in South Africa.We specialize in drafting contracts, handling CCMA matters, registering for UIF and COIDA,...
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Sales Supervisor
2 weeks ago
Randburg, Gauteng, South Africa Pepkor Lifestyle Full timeWhy Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Sales Supervisor within the HiFi Corp brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. Here's what sets Pepkor Lifestyle...
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Retail Store Security Supervisor
3 days ago
Randburg, Gauteng, South Africa Fidelity Services Group Full timeCompany OverviewFidelity Services Group is a leading provider of security services in South Africa. We are committed to delivering exceptional service to our clients and building long-lasting relationships.
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Randburg, Gauteng, South Africa multichoice Full timeSenior Manager Operations Connected ServicesThe RoleWe are seeking an experienced Senior Manager Operations Connected Services to lead our Connected Services Operations function in South Africa.This is a critical role that requires a strong leader who can develop and implement operational installation management systems, procedures, processes, policies, and...
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Test Lead and Team Supervisor
4 days ago
Randburg, Gauteng, South Africa Linkfields Innovations (Pty) Ltd Full timeJob Overview:As a Test Lead and Team Supervisor at Linkfields Innovations (Pty) Ltd, you will be responsible for overseeing the testing process and ensuring the quality of our software solutions.Responsibilities:Team Management: You will be responsible for managing and supervising a team of testers to ensure the quality and reliability of our...
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Customer Service Quality Specialist
7 days ago
Randburg, Gauteng, South Africa Tracker South Africa Full timeJob Description:As a Quality Assurance Coach/Assessor, you will play a crucial role in ensuring that our customer service agents adhere to quality standards and procedures. Your responsibility will be to monitor and evaluate performance, identify areas of improvement, and maintain consistency in delivering high-quality customer experiences.Evaluate adherence...
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Service and Maintenance Team Supervisor
3 days ago
Randburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full timeService Management OpportunityScholtz Partners International (Pty) Ltd is a leading name in the motorcycle industry, renowned for our commitment to excellence. We are currently seeking a skilled Service Manager/Service Advisor to lead our workshop team and drive business growth.The successful candidate will have a strong background in service management,...
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Administrative Support for Customer Services
3 days ago
Randburg, Gauteng, South Africa Digicall Group Full timeAbout the PositionWe are seeking a highly skilled and experienced Customer Service Administrator to join our team. In this role, you will be responsible for managing all aspects of the goodwill process, ensuring efficient and accurate customer service functions. This includes collaborating with various departments to ensure the smooth and timely processing...
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IT Support Specialist
18 hours ago
Randburg, Gauteng, South Africa Sapientis Talent Management Full timeAs a Technical Support Engineer at Sapientis Talent Management, you will play a vital role in providing technical support and troubleshooting services to clients. With a focus on creating efficiency and improving productivity, you will be responsible for implementing solutions that meet the needs of our clients.Job ResponsibilitiesProvide technical support...
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Senior Manager Operations Connected Services
2 days ago
Randburg, Gauteng, South Africa multichoice Full timeSenior Manager Operations Connected ServicesRandburg, Gauteng, South AfricaThe OrganizationThe MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv,...