Sales and Customer Service Representative

3 days ago


Johannesburg, Gauteng, South Africa Lionheart Marketing Full time
Job Title: Sales and Customer Service Representative

At Lionheart Marketing, we are seeking a highly motivated and customer-focused individual to join our sales team as a Sales and Customer Service Representative. This role offers an exciting opportunity to work in a fast-paced retail environment and contribute to the success of our business.

About the Role:
We are looking for someone who is enthusiastic about sales and customer service to provide exceptional customer experiences, assist with product selection, process transactions, and maintain a clean and organized store environment. Key responsibilities include:
  • Greeting and assisting customers in a friendly and professional manner
  • Providing product information and recommendations to customers based on their needs
  • Maintaining a clean and organized store environment, including restocking shelves and organizing displays
  • Handling customer inquiries and resolving any issues or complaints in a timely manner
  • Collaborating with team members to achieve sales targets and goals
  • Staying up-to-date on product knowledge and industry trends

Requirements:
To be successful in this role, you will need:
  • A Matric Certificate
  • Prior retail or customer service experience is preferred
  • Strong communication and interpersonal skills
  • The ability to work well in a fast-paced environment and multi-task
  • Attention to detail and the ability to prioritize tasks
  • Willingness to learn and adapt to new technologies
  • Availability to work flexible hours, including evenings and weekends

What We Offer:
We offer a competitive salary of R 22,000 - R 28,000 per annum, depending on experience. Additionally, we provide opportunities for career growth and development, a dynamic and supportive work environment, and a chance to work with a talented team of professionals. If you are passionate about sales and customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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