Sales Development Agent

6 days ago


Cape Town, Western Cape, South Africa KTOB Solutions Full time
Job Description

About KTOB Solutions:

KTOB Solutions is a leading customer acquisition and marketing firm that has successfully executed over 500,000 acquisitions for major telecommunications businesses. Our company is dedicated to providing innovative solutions to our clients, and we are seeking a dynamic and motivated individual to join our team.

Job Summary:

We are looking for a highly skilled and results-driven Outbound Telesales Agent to join our team. The successful candidate will be responsible for making outbound dials to prospective customers, troubleshooting barriers to adoption, and promoting our clients' products and services. This role offers a competitive salary, commission-based earning incentives, and opportunities for career advancement and professional development.

Key Responsibilities:

  • Conduct outbound dials and calls to potential customers to promote the services of our clients.
  • Meet or exceed weekly and monthly sales and performance targets.
  • Update the CRM routinely to ensure that all records are recorded appropriately and in line with company SOPs.
  • Identify sales opportunities and effectively communicate the benefits of our clients' offerings.
  • Build and maintain strong customer relationships to ensure customer satisfaction and retention.
  • Collaborate with internal stakeholders to upskill through training, practical role play, and product information sessions.

Requirements:

  • Minimum of two years of previous outbound dialling experience in telesales or customer service.
  • Matric Needed.
  • Full Fibre Internet Connection of 20mbps or more.
  • No criminal record.
  • Experience with outbound CRM systems is essential.
  • A track record of meeting or exceeding targets previously required.
  • Work from home set up essential.
  • Headset and working video camera essential for team meetings.
  • UPS / Inverter required for Loadshedding.

Benefits:

  • Competitive salary with commission-based incentives.
  • Opportunity for career advancement and professional development.
  • Positive and supportive work environment.
  • Fully work from home.
  • Uncapped Commission.


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