Hotel Assistant Restaurant Coordinator

3 days ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time
Hotel Assistant Restaurant Job Description

Position Overview:

The Hotel Assistant Restaurant is a key member of our hospitality team, responsible for ensuring exceptional guest experiences in our onboard restaurants.

Key Responsibilities:

  • Assist in the preparation and set-up of the restaurant for meal service, maintaining high standards of cleanliness and organization.
  • Greet guests and assist with seating arrangements, providing a warm and welcoming atmosphere.
  • Take food and beverage orders and relay them to the kitchen and bar staff, ensuring timely and accurate service.
  • Serve food and drinks to guests, providing attentive and courteous service.
  • Ensure that all guests are satisfied with their dining experience and address any concerns or issues promptly, maintaining a high level of customer satisfaction.
  • Maintain a clean and organized dining area, adhering to health and safety standards.
  • Assist with restocking and inventory management, ensuring efficient operations.
  • Collaborate with the rest of the restaurant team to ensure efficient and timely service, promoting a positive and productive work environment.
  • Follow all safety and sanitation guidelines to maintain a safe and healthy dining environment, adhering to company policies and procedures.

Qualifications:

  • High school diploma or equivalent, with previous experience in a restaurant or hospitality setting preferred.
  • Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask and work efficiently in a team environment, with a positive attitude and strong work ethic.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, with the ability to pass a background check and drug test.

Working Conditions:

This is a full-time position that requires working on board a luxury cruise ship, with a fast-paced and dynamic work environment. The ship's itinerary may also require travel to various destinations, with accommodations and meals provided on board.



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