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Hotel Assistant Restaurant Coordinator

2 months ago

Cape Town, Western Cape, South Africa Crew Life at Sea Full time
Hotel Assistant Restaurant Job Description

Key Responsibilities:

  • Assist in the preparation and set-up of the restaurant for meal service, ensuring a seamless dining experience for guests.
  • Greet guests and assist with seating arrangements, providing exceptional customer service and attention to detail.
  • Take food and beverage orders and relay them to the kitchen and bar staff, maintaining a high level of accuracy and efficiency.
  • Serve food and drinks to guests, ensuring timely delivery and maintaining a clean and organized dining area.
  • Ensure that all guests are satisfied with their dining experience and address any concerns or issues promptly, providing a positive and welcoming atmosphere.
  • Maintain a clean and organized dining area, adhering to high standards of cleanliness and sanitation.
  • Assist with restocking and inventory management, ensuring that all necessary supplies are available and easily accessible.
  • Collaborate with the rest of the restaurant team to ensure efficient and timely service, working together to achieve exceptional results.
  • Follow all safety and sanitation guidelines to maintain a safe and healthy dining environment, prioritizing the well-being of guests and staff.

Qualifications:

  • High school diploma or equivalent, with a strong background in hospitality or a related field.
  • Previous experience in a restaurant or hospitality setting, with a proven track record of providing exceptional customer service.
  • Excellent communication and customer service skills, with the ability to work effectively with guests and staff.
  • Ability to work in a fast-paced and dynamic environment, with a high level of energy and enthusiasm.
  • Attention to detail and ability to multitask, with a strong focus on delivering exceptional results.
  • Team player with a positive attitude, with a willingness to work collaboratively with others to achieve common goals.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, with a strong commitment to providing exceptional service.
  • Must be able to pass a background check and drug test, with a strong focus on maintaining a safe and healthy work environment.

Working Conditions:

This is a full-time position that requires working on board a luxury cruise ship, with a fast-paced and dynamic work environment. The working hours may include evenings, weekends, and holidays, with a strong focus on providing exceptional service to guests. The ship's itinerary may also require travel to various destinations, with accommodations and meals provided on board.