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Clinical Quality Assurance Specialist

1 month ago

Pretoria, Gauteng, South Africa H2R Africa Full time
Clinical Quality Assurance Coach

H2R Africa is seeking a highly skilled Clinical Quality Assurance Coach to join their dynamic team in Pretoria. The successful candidate will be responsible for ensuring high standards of clinical quality and compliance within the organization.

Key Responsibilities:
  • Conduct regular audits of pre-authorisation cases to ensure compliance with clinical guidelines and policies.
  • Monitor calls and interactions to assess the quality and accuracy of information provided by staff.
  • Identify trends and patterns in errors or non-compliance and develop strategies to address them.
Requirements:
  • Enrolled/Registered Nurse
  • Minimum of 3-5 years of experience, with at least 2 years in a quality assurance or coaching role within the healthcare industry.
Skills:
  • Strong clinical knowledge and understanding of medical terminology.
  • Excellent coaching, training, and mentoring skills.
  • Ability to work independently and as part of a team.
  • Exceptional communication and interpersonal skills.
  • Strong organisational skills and attention to detail.

Please note that if you do not receive feedback from us within two weeks, please consider your application unsuccessful.