Sales and Support Representative
1 day ago
This Sales and Support Representative position is ideal for an individual who enjoys interacting with customers and resolving their queries efficiently. As part of our team at TEEKOM SA, you will be responsible for managing customer relationships, handling inquiries, and providing solutions to their problems.
Key Responsibilities:
- To complete quotes accurately and supply them to customers within agreed timelines.
- To answer incoming phone calls from customers who seek assistance with placing orders, requesting quotes, or need clarification on products and services.
- To maintain accurate records of customer interactions using our CRM system.
- To coordinate with production and dispatch teams to ensure that customer orders are processed efficiently and delivered as required.
- To provide excellent customer service by actively listening to their concerns, addressing their queries, and resolving their issues promptly.
What We Offer:
- A competitive salary range of $45,000 - $60,000 per year (dependent on location)
- An opportunity to develop your customer service and communication skills in a dynamic work environment
- Ongoing training and support to enhance your performance and productivity
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