Business Solutions Analyst

2 months ago


Johannesburg, Gauteng, South Africa TalentCru Full time
About the Role

TalentCru is seeking a highly skilled Business Solutions Analyst to join our team. As a key member of our delivery team, you will play a critical role in the success of our custom business and software solutions.

Key Responsibilities
  • Business Process Analysis: Work with business users to define and re-design business processes, identifying corresponding solution requirements and establishing appropriate expectations.
  • Requirements Gathering: Conduct user interviews, JAD sessions, and industry research to define user requirements, create user cases, ERD diagrams, and document user requirements specifications.
  • Solution Design: Collaborate with creative, business, and technology teams to design solutions and create storyboards, ensuring user acceptance and business expectations are met.
  • Test Case Management: Define user acceptance test cases and manage users through the process, ensuring the final solution meets business requirements.
  • Documentation: Document presentations, approach documents, and functional specifications, as well as create training material to establish buy-in and launch the solution successfully.
Requirements
  • Education: BCom or equivalent degree in Information Technology.
  • Experience: Proven experience leading analysis initiatives, conducting creative requirements gathering, and working with Dynamics 365 CRM (Sales/Service and Marketing).
  • Skills: Strong business insight and experience, with three or more years in the financial services industry; excellent written and verbal communication skills, including technical and report writing; and experience defining test cases and functional specifications.
About Us

TalentCru is a leading provider of custom business and software solutions. We are committed to delivering high-quality solutions that exceed our clients' expectations.



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