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Multilingual Consultant Position

1 week ago

Cape Town, Western Cape, South Africa Jai Search Consultancy Full time
About the Role: We are seeking a skilled German speaking consultant to join our team at Jai Search Consultancy. As a consultant, you will play a crucial role in delivering exceptional customer service to our clients. Your primary responsibilities will include responding to customer inquiries, resolving technical issues, and maintaining accurate records of customer interactions.

Responsibilities and Expectations:
- Provide prompt and effective support to customers via email and chat
- Develop and maintain strong relationships with clients through proactive communication and issue resolution
- Analyze and resolve complex technical issues and customer complaints
- Collaborate with internal teams to ensure seamless customer experience

What We Offer:
- Competitive compensation package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

Requirements and Qualifications:
- Fluency in German language (spoken, written, and read)
- Proven track record of delivering exceptional customer service
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines