IT Support Specialist

1 week ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time
Job Title: IT Desktop Support

Isilumko Staffing is seeking a highly skilled and experienced IT Desktop Support Specialist to join our team.

Job Summary

We are looking for a technical trainer with expertise in electronic banking systems to provide training and support to clients. The ideal candidate will have a strong background in IT and excellent communication skills.

Key Responsibilities
  • Provide technical support and training to clients on electronic banking systems
  • Install and configure electronic banking profiles for clients
  • Conduct root cause analysis to resolve technical issues
  • Manage workflows and systems, including Siebel, Nitro, and Imali
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction
Requirements
  • 2 years of experience in a customer IT support role
  • Advanced experience in contact centre specific technologies and data sets
  • Relevant degree or national diploma in Information Technology
  • Excellent communication and presentation skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary of R 20 000 per month
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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