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Performance Metrics Expert

1 week ago

Cape Town, Western Cape, South Africa WNS Full time
About the Job

We are seeking a talented Business Intelligence Analyst to join our BPM team at WNS. As a key contributor, you will be responsible for analyzing and interpreting complex data sets to drive business growth and optimization.

This is an entry-level full-time position in the customer service and outsourcing/offshoring domain. Key responsibilities include:

  • Leading associate: Workforce management

What You'll Need:

  • Matric qualification