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Unit Manager

1 month ago

Johannesburg, Gauteng, South Africa Professional Career Services Full time
Job Summary

We are seeking a skilled and experienced Unit Manager to oversee the day-to-day operations of our short-stay accommodation units across Southern Africa. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining high standards of quality and service.

Key Responsibilities
  • Lead and manage a team of staff to deliver outstanding guest experiences and maintain high standards of quality and service.
  • Oversee the day-to-day operations of the unit, including room management, housekeeping, food service, and convenience store operations.
  • Develop and implement strategies to improve guest satisfaction, staff engagement, and operational efficiency.
  • Manage budgets, costs, and finances to ensure the unit's financial performance meets expectations.
  • Collaborate with other departments to ensure seamless operations and effective communication.
Requirements

To be successful in this role, you will need:

  • Formal hospitality qualifications or equivalent experience.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and stakeholders.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional results and meeting deadlines.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues.
What We Offer

We offer a competitive salary and benefits package, including accommodation provided depending on your location. If you are a motivated and experienced hospitality professional looking for a new challenge, we encourage you to apply for this exciting opportunity.