Internal Sales Representative

1 week ago


Centurion, Gauteng, South Africa MC Technology Staffing Full time
Job Summary

We are seeking a highly motivated and results-driven Internal Sales Representative to join our team at MC Technology Staffing. As an Internal Sales Representative, you will play a critical role in developing and maintaining strong business relationships with existing customers, as well as identifying and pursuing new sales opportunities.

Key Responsibilities
  • Customer Relationship Management: Develop and maintain strong relationships with existing customers to increase sales revenue and improve customer satisfaction.
  • Sales Lead Generation: Identify and pursue new sales opportunities through prospecting and cold calling activities.
  • Lead Qualification: Qualify all inbound marketing leads and sales leads to ensure they meet our sales criteria.
  • CRM Management: Update all leads created in our sales CRM, convert leads to opportunities, and manage the sales pipeline.
  • Customer Service: Respond to and resolve customer inquiries and issues in a timely and professional manner.
  • Collaboration: Work closely with our Business Development Executive to achieve sales targets and improve sales processes.
  • Market Research: Conduct research on potential and existing customers to identify new sales opportunities and improve our understanding of the market.
  • Marketing Support: Align with and support our marketing and sales plans by actioning marketing and sales campaigns.
  • Professional Development: Participate in eLearning or group coaching sessions to improve relevant product knowledge and stay up-to-date with industry trends.
Requirements
  • Education: Matric with a strong understanding of mathematics.
  • Experience: At least 1 year of working experience in a manufacturing or engineering environment.
  • Skills: Excellent customer service, strong communication skills, time management, confidence, and comfort with telecommunications.


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