Cybersecurity and IT Manager

1 month ago


Somerset West, Western Cape, South Africa Helderberg Personnel cc Full time

**Key Responsibilities**

 

We are seeking a highly skilled and experienced Cybersecurity and IT Manager to join our team at Helderberg Personnel cc.

 

Job Overview

 

The successful candidate will be responsible for overseeing the management and maintenance of Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file/print services. They will also be responsible for the deployment, configuration, and support of Windows desktop systems across the organisation.

 

Project and Vendor Management

 

We are looking for a professional who can act as an advocate for change within the organisation, joining project teams and acting as a stakeholder for technology. They will also be the first point of contact with vendors and partners in technology-specific projects, ensuring value for money and good return on investment when negotiating contracts or procurement on behalf of the company.

 

Salesforce Management & Administration

 

The ideal candidate will be responsible for managing end-user access to our production and test Salesforce environments. They will also develop competence with Salesforce interface changes, including new fields, custom objects, data extraction, and imports. Additionally, they will define and build salesforce reports.

 

Vulnerability Management

 

We are seeking a professional who can conduct regular vulnerability assessments on IT systems, applications, and network infrastructure. They will also implement and maintain security patches, updates, and configurations in line with best practices. Furthermore, they will collaborate with colleagues to develop and enforce security policies and procedures.

 

Backup and Disaster Recovery

 

The successful candidate will be responsible for helping to develop, implement, and maintain backup strategies and disaster recovery plans to ensure data integrity and system availability. They will also regularly test and update disaster recovery plans to align with business continuity requirements.

 

Documentation and Reporting

 

We are looking for a professional who can maintain detailed and accurate documentation of system configurations, processes, and procedures. They will also generate reports on system performance, security status, and compliance for IT management. Furthermore, they will maintain an accurate asset register of hardware, software, and certificates.

 

User Support and Training

 

The ideal candidate will provide 1st and 2nd-level support to end-users for escalated IT issues when required. They will also conduct training sessions and create user guides to enhance user proficiency with IT systems. The required competencies include 5 years of experience in a technology role, ideally within the financial services sector. Additionally, they should have the ability to define and develop policies and procedures, understanding of Microsoft Intune for device and policy management, experience in vulnerability management and security best practices, and strong communication skills. Moreover, they should have familiarity with backup solutions, disaster recovery planning, and execution, as well as strong problem-solving skills and the ability to work under pressure. Ideally, relevant certifications such as CompTIA Security would be beneficial.


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