Front Desk Supervisor
4 weeks ago
About Four Seasons:
At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners. We believe that a world-class employee experience and company culture are essential to enabling our people to deliver these exceptional experiences.
About the Role:
We're seeking a highly motivated and service-minded individual to join our Front Office team as a Front Desk Supervisor. As a key member of our team, you'll be responsible for ensuring seamless guest experiences, from check-in to check-out. You'll work closely with our Front Office team to deliver exceptional service, resolve guest issues, and maintain a high level of customer satisfaction.
What You'll Do:
- Provide exceptional guest service, responding to guest requests and resolving issues in a timely and professional manner.
- Work closely with the Front Office team to ensure seamless guest experiences, from check-in to check-out.
- Monitor and maintain a high level of customer satisfaction, responding to guest feedback and concerns.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
As a member of our team, you'll enjoy a range of benefits, including:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a world-class brand and team.
Requirements:
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
How to Apply:
If you're passionate about delivering exceptional guest experiences and have a strong desire to join a world-class team, please submit your application. We look forward to hearing from you
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