Global Communications Associate

3 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing (JHB) is seeking a highly skilled Global Communications Associate to join their team in Johannesburg on a permanent basis. As a key member of the customer service team, you will be responsible for communicating with clients across the globe, ensuring that their needs are met and exceeded.

This is an excellent opportunity for a motivated and customer-focused individual to take their career to the next level and gain valuable experience working in a dynamic, fast-paced environment.

We estimate that the salary for this role will be around R 25,000 - R 35,000 per month, depending on experience and qualifications.

Responsibilities:

  • Communicate with clients across the globe via phone, email, and other channels
  • Respond to queries and resolve issues in a timely and professional manner
  • Collaborate with the sales team to drive continuous improvement and support global sales initiatives

Requirements:

  • Matric certification
  • No less than 1 year's relevant experience in travel or hospitality in the call centre, international exposure
  • Chinese and English speaking skills
  • Great track record of customer satisfaction
  • Marathon days' experience
  • Familiarity with Salesforce and Versonix Seaware an advantage


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