Head of Private Client Centre

5 days ago


Durban, KwaZulu-Natal, South Africa Standard Bank of South Africa Limited Full time

**Job Overview**

We are seeking an exceptional Head of Private Client Centre to lead our team and drive business growth through delivering high-quality service to our clients.

About the Role

In this role, you will oversee the day-to-day activities of the Private Client Centre, ensuring that our clients receive outstanding service and support.

Key responsibilities include:

  • Strategic Leadership: Develop and implement strategies to drive business growth and improve client satisfaction.
  • Team Development: Identify and develop talent within the team to ensure succession planning and future business needs.
  • Cross-Selling: Foster relationships with clients to identify opportunities for cross-selling and achieve set performance measures.

Requirements

To be successful in this role, you will need:

  • A first degree in Business Commerce or equivalent.
  • At least 5-7 years of proven successful sales track record in the financial services industry.
  • Advanced product knowledge including specialized products and financial structures.
  • Advanced experience and knowledge in Credit and Compliance matters.
  • Negotiating skills and conflict handling.
  • Experience in coaching techniques would be beneficial, as part of having led a team.


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