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Retail Store Manager

2 months ago

Durban, KwaZulu-Natal, South Africa TransEra Solutions Full time
Job Title: Retail Department Manager

At TransEra Solutions, we are seeking a highly skilled and experienced Retail Department Manager to join our team.

Main Responsibilities:

  • Provide exceptional customer service to internal and external customers
  • Recruit, select, manage and develop people to meet competence requirements
  • Participate in team to ensure achievement of department and store goals
  • Manage implementation and integration of new initiatives to achieve project goals
  • Participate in general store operational duties
  • Supervise and coach staff to meet competence requirements
  • Job specific responsibilities as per Job Profile (dependant on position)

Key Competencies:

  • Passion for the Customer establish lifelong relationships with our customers
  • Passion for Retail and Selling
  • Living the Brand: Personal leadership and attitude to work i.e. the difference
  • Versatile communication skills
  • Proven team leadership skills
  • Action and results orientated
  • Assertive and proactive
  • Problem solving and decision making skills
  • Computer Literacy skills
  • Commercial acumen and numeracy
  • Attention to detail
  • Creative and innovative and keeps up to date on retail trends

Minimum Role Requirements:

  • Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
  • Retail and or Business Management Diploma would be advantages
  • 2-5 years role experience as a Supervisor or Manager in Retail
  • Retail experience highly advantages
  • Team Management would be advantages
  • Leadership and Management experience would be advantageous
  • Ability to work shifts that meet operational requirements