Current jobs related to Technical Communication Lead - Cape Town, Western Cape - Amazon

  • Lead Customer Experience Specialist

    6 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    About the Role:As a Lead Customer Experience Specialist, you'll play a critical role in shaping the customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key performance indicators.You'll be responsible for optimizing support processes, implementing best practices, and...

  • Technical Lead

    2 days ago

    Cape Town, Western Cape, South Africa Ananzi Full time

    Technical Lead (POS25065)Somerset West R 45000 to R 47000 per monthPURPOSE OF JOBWe are seeking a Technical Lead who is hands-on with coding and architecture while also being an effective mentor and leader. Play a critical role in guiding our development team, ensuring high-quality code, scalable architecture, and efficient processes. Position requires...

  • Technical Lead

    7 days ago

    Cape Town, Western Cape, South Africa Jean-Mari Hellig Consult Full time

    About UsJean-Mari Hellig Consult is a leading consulting firm specializing in engineering and project management services. We are committed to delivering high-quality solutions to our clients.Job TitleWe are seeking a highly experienced and skilled Technical Lead to join our team. The successful candidate will have a strong background in mechanical design,...

  • Technical Lead

    2 weeks ago

    Cape Town, Western Cape, South Africa RareCruit Full time

    We are seeking a Technical Lead who is hands-on with coding and architecture while also being an effective mentor and leader. You will play a critical role in guiding our development team, ensuring high-quality code, scalable architecture, and efficient processes. Key Responsibilities: Technical Leadership: Lead a team of developers, ensuring best practices...

  • Technical Lead

    1 week ago

    Cape Town, Western Cape, South Africa RareCruit Full time

    We are seeking a Technical Lead who is hands-on with coding and architecture while also being an effective mentor and leader. You will play a critical role in guiding our development team, ensuring high-quality code, scalable architecture, and efficient processes. Key Responsibilities: Technical Leadership : Lead a team of developers, ensuring best...

  • Technical Lead

    2 weeks ago

    Cape Town, Western Cape, South Africa BET Software Full time

    We Want You: Lead the way in innovation at BET Software. Were looking for a Technical Lead to drive our software development team forward, designing and implementing cutting-edge solutions in collaboration with the Software Delivery Lead. Your expertise in C# and payment systems will be key in building scalable, high-performance applications that make an...

  • Technical Lead

    3 days ago

    Cape Town, Western Cape, South Africa RareCruit Full time

    Key Responsibilities: Technical Leadership: Lead a team of developers, ensuring best practices in software development, architecture, and deployment, especially on back-end of systemHands-on Development: Write high-quality, scalable, and maintainable code when necessary, particularly for complex or high-impact features.Architecture & Design: Define and...

  • Escalations Manager Lead

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    The Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...

  • Escalation Resolution Lead

    3 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...

  • Java Technical Lead

    7 days ago

    Cape Town, Western Cape, South Africa Rank Group Full time

    About Rank GroupRank Group, a leading global digital gaming company, fuels its success with top-tier talent and technology.We bring entertainment to millions of people worldwide through our iconic brands, products, and people. Our multi-branded strategy offers online entertainment, bingo, and slot gaming, along with a social gaming mobile experience, using a...

  • Lead Generation Specialist Role

    7 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Customer Acquisition Team LeadJoin our dynamic Sales and Marketing Team as a Customer Acquisition Team Lead at Lead Generation Group in Cape Town.In this role, you will lead the charge in generating new business leads and driving team success.About the Opportunity:We are looking for a results-driven leader with expertise in developing and executing sales...

  • Lead Resolution and Compliance Officer

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Resolution and Compliance OfficerAs a Lead Resolution and Compliance Officer at Lead Generation Group, you will be responsible for ensuring compliance with company policies and procedures while resolving client complaints.Your expertise in de-escalation techniques and conflict resolution will be invaluable in this role.About the Position:Ensure...

  • Client Satisfaction Lead

    7 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Client Satisfaction Lead - Job DescriptionWe are seeking an experienced Client Satisfaction Lead to join our team in Cape Town at Lead Generation Group.The successful candidate will play a critical role in managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Responsibilities:Manage and resolve escalated...

  • Sales and Marketing Team Lead Position

    7 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Generation SpecialistThis is an exciting opportunity to work with our Sales and Marketing Team as a Lead Generation Specialist at Lead Generation Group in Cape Town.You will play a crucial role in generating new business leads and contributing to the team's success.About the Job:We need someone who can develop and execute effective sales plans to drive...

  • Technical Lead

    1 week ago

    Cape Town, Western Cape, South Africa BETSoftware Full time

    Job title : Technical Lead - Global Support (CPT)Job Location : Western Cape, Cape TownDeadline : March 28, 2025Quick Recommended LinksJobs by Location Job by industries You Bring:A minimum of 7 years' experience within a development Proficiency in architectural design principles and fundamental Demonstrated mentoring/leadership Detailed knowledge of the...

  • Infrastructure Technical Lead

    2 days ago

    Cape Town, Western Cape, South Africa Top Recruitment Full time

    About the CompanyWe are a leading recruitment agency, dedicated to connecting talented professionals with top employers.We offer a dynamic work environment, opportunities for career growth, and a competitive compensation package.Job DescriptionThis Senior IT Support Engineer role is perfect for an experienced IT professional looking to join our team.You will...

  • Technical Operations Lead

    7 days ago

    Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    Job DescriptionThe Technical Operations Lead will be responsible for managing the technical aspects of our product development process, including ensuring compliance with regulations and quality standards. This role involves working closely with suppliers to implement CTSO and managing product specifications.Main ResponsibilitiesManage product specifications...

  • Client Support Operations Lead

    2 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...

  • Technical Project Lead

    6 days ago

    Cape Town, Western Cape, South Africa Tata Consultancy Services Full time

    About Us :Tata Consultancy Services (TCS) is a global leader in IT services, consulting and business solutions with over 50 years of experience in partnering with leading businesses. Our unique Location Independent Agile delivery model has been recognized as a benchmark of excellence in software development.We are seeking a skilled Service Delivery Manager...

  • Corporate Communications Lead

    1 day ago

    Cape Town, Western Cape, South Africa Architectural Services Full time

    About the RoleFidelity Services Group (Pty) Ltd seeks an experienced Corporate Communications Lead to lead the development and execution of our regional communications plans. This role requires strong strategic thinking, excellent communication skills and the ability to build relationships with stakeholders.Develop and execute regional communications plans...

Technical Communication Lead

2 weeks ago

Cape Town, Western Cape, South Africa Amazon Full time

We are seeking a highly motivated Technical Communication Lead to lead our technical communication efforts. As a Technical Communication Lead, you will be responsible for developing and implementing our technical communication strategy, managing our content team, and ensuring that our content meets the needs of our customers.

About the Role

In this role, you will work closely with our development teams, product managers, and other stakeholders to ensure that our content is accurate, complete, and meets the needs of our customers.

Main Responsibilities
  1. Develop and implement our technical communication strategy, including content planning, creation, and distribution.
  2. Manage our content team, including hiring, training, and evaluating content writers and editors.
  3. Ensure that our content meets the needs of our customers, including accuracy, completeness, and usability.
  4. Work with cross-functional teams to resolve issues and improve content quality.