IT Support Specialist

1 month ago


Bloemfontein, Orange Free State, South Africa Recru-it Full time
Job Title: IT Engineer

We are seeking a highly skilled and experienced IT Engineer to join our team at Recru-it. As an IT Engineer, you will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities:
  • Analyze and interpret client requests to ensure accurate classification, prioritization, and escalation.
  • Collaborate with cross-functional teams to resolve faults and provide timely updates to clients.
  • Address client issues in a professional and timely manner.
  • Track and update logged requests.
  • Provide service desk, server, and desktop support.
  • Troubleshoot hardware and software issues related to Microsoft and Linux technologies.
  • Research and solve complex problems on a daily basis.
Requirements:
  • Higher Certificate in IT or related field.
  • Higher National Diploma in Technology.
  • Bachelor's Degree in IT (advantageous).
  • A+ and N+ Certification.
  • 2-3 years of experience in a related field.
  • Fluent English language skills.

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