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IT Support Specialist

3 weeks ago


Durban, KwaZulu-Natal, South Africa Talent Scout Recruitment Full time
Job Description

Talent Scout Recruitment is seeking a skilled IT Support Specialist - Hardware and Software to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients.

About the Role:

  • Install and configure computer hardware, cabling, software, systems, networks, printers, and scanners
  • Monitor and maintain computer systems and networks
  • Respond in a timely manner to service issues and requests
  • Repair and replace equipment as necessary
  • Test new technology
  • Deploy new software and upgrade existing software when required
  • Support factory and warehouses in terms of all IT needs
  • Ensure tickets are dealt with and closed in accordance with standard operating procedure
  • Set up applications, e-mail, and equipment for users
  • Replace computer/IT equipment in accordance with life cycle
  • Train users as and when needed
  • Conduct scheduled maintenance
  • Basic programming
  • Do minor repairs on equipment
  • Obtain quotations for IT equipment and raise PO for approval
  • Maintain asset register
  • Adhere to POPI, IT policies, and procedures
  • Liaise with service provider when required
  • Carry out all duties/tasks delegated by the Senior IT Administrator
  • Assist Senior IT Administrator with the implementation of projects

Requirements:

  • NQF level 5, Matric with Maths above 60%
  • A+ certification
  • Microsoft certified IT support fundamentals certification

Estimated Salary: R250,000 per annum

Benefits:

  • Competitive salary
  • Opportunities for career growth and development
  • A supportive work environment