Expert Network Support Professional

1 day ago


Durban, KwaZulu-Natal, South Africa Recru-it Full time
Network Support Professional Job Description
Recru-it seeks a highly skilled Expert Network Support Professional to join our team. This role involves providing second-level support for network issues, troubleshooting complex problems, and maintaining network infrastructure.

Main Tasks:
  • Resolve complex network issues that cannot be handled by junior engineers.
  • Troubleshoot and resolve problems involving LAN, WAN, and WLAN technologies.
  • Diagnose issues with routers, switches, firewalls, and other network devices.
  • Configure and maintain VPNs and load balancers to ensure security and optimal performance.
  • Monitor network performance using network management tools to identify potential issues.
  • Conduct regular checks and maintenance of network devices to ensure reliability.
  • Investigate and resolve major network incidents, ensuring proper root cause analysis and corrective actions.
  • Document incident reports and maintain accurate records of all network-related incidents and actions taken.
  • Optimize network performance by analyzing traffic patterns, bandwidth usage, and device configurations.

We offer a competitive salary of $160,000 - $190,000 per year for this position.

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