IT Training Manager

1 week ago


Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full time
Job Title: Principal IT Trainer Manager

DLK Group (PTY) Ltd is seeking a highly skilled and experienced Principal IT Trainer Manager to join our team. As a key member of our IT department, you will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our employees.

Key Responsibilities:
  • Conduct training needs analysis to identify areas for improvement and develop training programs to meet business objectives.
  • Design and develop training materials, including presentations, handouts, and assessments, to ensure maximum knowledge transfer and effective use of IT tools and systems.
  • Deliver training sessions to employees, using a variety of teaching methods to engage and motivate learners.
  • Assess and evaluate the effectiveness of training programs, using data and feedback to identify areas for improvement.
  • Collaborate with project and change management teams to ensure training aligns with business transformation initiatives.
  • Stay up-to-date with new developments in IT and training methodologies, conducting research and engaging in self-study to enhance skills and knowledge.
Requirements:
  • Relevant B-Degree
  • 8+ years in IT Training and Management
  • Strong technical background in supporting users with IT issues, including troubleshooting and productivity tool assistance
  • Excellent communication and presentation skills to effectively engage users across the organization
  • Ability to design and facilitate training sessions that are interactive, practical, and results-oriented

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