Executive Restaurant Director

4 days ago


Stellenbosch Local Municipality, South Africa eXtraordinary Talent Solutions Full time

About eXtraordinary Talent Solutions:

We are a 5-star, luxury wine estate nestled in the heart of South Africa's scenic Stellenbosch region. Our contemporary restaurant emphasizes quality and provenance, offering exceptional dining experiences.

As our Restaurant Manager, you will oversee daily operations to ensure a seamless dining experience for our discerning guests.

Key Responsibilities:
  1. Lead and motivate the front-of-house team to deliver exceptional service.
  2. Maintain high standards of cleanliness and ambience in the restaurant.
  3. Manage reservations and ensure efficient table turnover.
  4. Collaborate with the kitchen team to ensure timely and accurate meal delivery.
  5. Handle guest enquiries, complaints, and feedback professionally and efficiently.
  6. Monitor inventory and supplies to ensure readiness for guest services.
  7. Train and develop staff to uphold the restaurant's standards.
  8. Ensure compliance with health and safety regulations.
  9. Implement and manage marketing strategies to attract and retain guests.
Key Performance Indicators (KPIs):
  1. Guest Satisfaction: Maintain high levels of guest satisfaction with service and ambience.
  2. Operational Efficiency: Ensure smooth and efficient restaurant operations.
  3. Staff Training & Development: Implement effective training programmes to enhance staff performance.
  4. Inventory Management: Monitor and maintain optimal inventory levels.
  5. Sales Growth: Achieve sales targets through effective marketing and guest retention strategies.
  6. Team Collaboration: Foster a positive and productive work environment.
  7. Problem Resolution: Address and resolve any operational issues promptly and effectively.
Qualifications:
  1. Proven experience as a Restaurant Manager or in a similar role.
  2. Strong leadership and management skills.
  3. Excellent communication and interpersonal abilities.
  4. Up-to-date knowledge of hospitality trends and best practices.
  5. Strong organisational and problem-solving skills.
  6. Ability to work in a fast-paced, dynamic environment.
  7. Diploma in Hospitality Management or a similar field is advantageous.

Salary: Negotiable depending on experience.


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