Dealership Manager

2 weeks ago


Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time
Job Title: Dealership Manager

Express Employment Professionals is seeking a highly skilled and experienced Dealership Manager to join our team.

Job Purpose:

The successful candidate will be responsible for managing all aspects of a dealership selling trucks, buses, and spare parts.

Key Responsibilities:

Business and Operations Management:

  • Develop and implement tactical strategies and associated policies and guidelines.
  • Develop and implement tactical delivery plans and set operational targets.
  • Measure the delivery of operational plans, realign and improve where required.
  • Implement corporate governance and compliance policies in the area of accountability to identify and manage risk exposure liability.

Finance:

  • Compile a budget that aligns to delivery plans, monitor and report on variances.
  • Develop, implement, and monitor a cycle of medium-term cost improvements for the area of accountability.
  • Drive sales targets and overall profitability.

Client/Customer:

  • Prepare service delivery excellence plans for internal and external customers and ensure implementation.
  • Negotiate deals with customers while ensuring profitability.
  • Resolve escalated customer complaints that managers are unable to rectify in order to ensure customer satisfaction.

People:

  • Prepare people capacity plans in line with delivery, performance objectives, and budget; and ensure implementation for direct reports.
  • Develop plans to positively influence and manage change by providing interventions and support to enable change implementation.

Qualifications:

  • Matric.
  • National Diplomas and/or Advanced Certificates with NQF Level 05 would be an added advantage.

Relevant Years of Experience:

  • 10 years and more of sales and marketing experience in commercial vehicles.

Competencies:

  • Business and Operations Management.
  • Developing sales.
  • Financial Acumen.
  • Good Governance, Ethics, and Values.
  • Good Negotiation Skills.
  • Operations Risk Management.
  • Planning and Budgeting ability.
  • Planning, Management, and Measurement.
  • Good product and/or service knowledge.
  • Trust and Integrity.


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