Stakeholder Engagement Manager

2 months ago


Sandton, South Africa TalentCru Full time
Job Summary

TalentCru is seeking a highly skilled Stakeholder Relations Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies to effectively manage stakeholder interactions, address concerns, and promote collaboration to ensure project success.

Key Responsibilities
  • Develop and Implement Stakeholder Engagement Strategies
    • Identify key stakeholders, including government agencies, local communities, businesses, and non-governmental organizations, and establish communication channels to facilitate dialogue and collaboration.
    • Conduct stakeholder mapping and analysis to understand their interests, concerns, and influence on the project.
    • Organise stakeholder meetings, workshops, and events to provide updates on project progress, solicit feedback, and address concerns.
  • Serve as a Liaison between Project Stakeholders and the Project Team
    • Ensure effective communication and alignment of interests between stakeholders and the project team.
    • Respond to stakeholder inquiries, complaints, and requests in a timely and professional manner, seeking resolution and maintaining positive relationships.
  • Monitor and Analyze Stakeholder Feedback
    • Monitor and analyse stakeholder feedback, perceptions, and sentiment to identify emerging issues and trends that may impact the project.
    • Co-ordinate with internal teams, including project management, legal, and communications, to ensure consistent messaging and alignment of stakeholder engagement efforts.
  • Prepare Stakeholder Communications Materials
    • Prepare stakeholder communications materials, including newsletters, reports, and presentations, to keep stakeholders informed and engaged.
    • Maintain stakeholder databases, records, and documentation, ensuring accuracy and confidentiality of information.
Requirements
  • Qualifications
    • Bachelor's degree in Public Relations, Communications, Business Administration, or a related field.
    • Proven experience in stakeholder relations, community engagement, or public affairs, preferably in the development or infrastructure sector.
  • Experience
    • Minimum of 8 to 10 years' experience in a position undertaking similar work as outlined in the scope of work and deliverables.
    • Demonstrated ability to develop and implement stakeholder engagement strategies.
  • Technical/Functional Competencies
    • Proficiency in stakeholder engagement tools and techniques.
    • Knowledge of relevant legislation and regulations governing stakeholder engagement in KwaZulu Natal.
  • Behavioural Competences
    • Excellent communication and interpersonal skills.
    • Diplomacy and tact in dealing with sensitive issues and stakeholders.


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