Consumer Engagement Manager

2 months ago

Sandton, South Africa Kimberly-Clark Full time

Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

We are looking for a highly motivated and experienced individual who can take the consumer experience and engagement to a next level at Kimberly-Clark, benchmarking with the best-of-the-best in the industry.

Responsible to drive purposeful consumer experience with unique value proposition, working directly with the EM (Enterprise Markets) Sectors (Adult, feminine care AFC and Baby, child care BCC) to unlock more business impact

Partner with the sector leads to build new capabilities in Consumer Experience Roadmap, Consumer Engagement Enhancement, content, PESO planning and Brands.com.

Build a strong regional team internally within KC and externally with agency partners.

Collaborating with the EM sector team on new commercial programs and campaigns.

Advocating for the consumer perspective to enhance and refine campaigns using consumer data, 0PD/1PD, CRM programs, and past campaign results.

Partnering with sector agencies to create high-quality content, including digital content tailored to markets and specific purposes.

Taking ownership of the EM brands.com for each category in conjunction with the DTS team.

Leading the PESO PLANNING process for the Sector

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

10-15 years of extensive experience in consumer experience and
engagement across various markets.

Proven track record of success in driving purposeful consumer experience
with unique value proposition and differentiated experience.

Deep understanding of the digital ecosystem and channel orchestration
between owned channels with paid and earned.

Bachelor's degree required; graduate degree preferred.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see .
 

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the .

And finally, the fine print….

Primary Location

No K-C Work Site - South Africa

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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