Senior Client Relationship Manager

2 months ago


New Germany, KwaZulu-Natal, South Africa Hewitt Colenbrander Recruitment HC Recruit Full time
Job Title: Senior Client Relationship Manager

Hewitt Colenbrander Recruitment / HC Recruit is seeking a highly skilled Senior Client Relationship Manager to join our team.

Key Responsibilities:
  1. Develop and Maintain Client Relationships: Foster strong, trusting relationships with key clients, understanding their needs and delivering exceptional service.
  2. Strategic Planning: Collaborate with clients to develop and implement strategic plans that drive business growth and improve client results.
  3. Contract Negotiation: Negotiate contracts with clients, establishing clear performance expectations and timelines.
  4. Account Management: Oversee internal and external budgets, ensuring seamless execution and timely delivery of projects.
  5. Reporting and Analysis: Prepare and present regular reports on account progress, goals, and quarterly initiatives, analyzing client data to inform customer relationship management.
Behavioural Competencies:
  1. Time Management: Prioritize tasks, manage time efficiently, and multitask to meet deadlines.
  2. Team Player: Collaborate with colleagues, demonstrating goal-oriented, organized, and self-motivated behaviour.
  3. Interpersonal Skills: Develop and maintain excellent interpersonal relationships with clients, colleagues, and stakeholders.

Requirements: To be successful in this role, you will need to possess excellent communication and interpersonal skills, be highly organized, and have a proven track record of delivering results in a client-facing environment.



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