Business Development Associate

4 days ago


Midrand, Gauteng, South Africa LGC Full time
Key Responsibilities
  • Handle customer inquiries and issues in a professional and timely manner.
  • Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.
  • Develop and maintain strong relationships with customers to increase sales and revenue.
  • Analyze customer feedback to identify areas for improvement and implement changes to enhance customer experience.

Additional responsibilities include providing help and advice to customers regarding their orders, ensuring On Time In Full (OTIF) delivery targets are met, and communicating courteously with customers by telephone, email, and Service Cloud ensuring queries outside the remit of order entry or your level of expertise are escalated to the appropriate team.



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