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IT Support Specialist
2 months ago
Job Title: IT Support Specialist
About Cochrane Global: Cochrane Global is a dynamic manufacturing organization based in the East Rand, seeking a highly skilled IT Support Specialist to join our team.
Job Summary:
We are looking for a seasoned IT Support Specialist with 5 years of experience to manage and solve all IT-related tasks in our production areas. The ideal candidate will have a strong background in IT, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- IT Support: Manage and troubleshoot all IT-related tasks in production areas, including equipment, computers, networks, and software.
- Technology Recommendations: Make recommendations on the purchase of technology resources, improvements, and best practices.
- Research and Development: Research current and potential resources and services to optimize performance.
- Confidentiality: Handle confidential information in accordance with current policies and procedures.
- Network Development: Develop and maintain local and international networks to optimize performance.
- Knowledge Base: Maintain a knowledge base of procedures and solutions to commonly reported faults.
- Hardware and Software Maintenance: Connect and set up hardware, load required software, and maintain software licensing compliance.
- Accessibility: Ensure that technology is accessible and equipped with current hardware and software.
- Operational Tasks: Analyze and diagnose computer hardware, software, and network problems, and install, administer, maintain, and troubleshoot all hardware, software, and network operating systems.
Requirements:
- Education: Relevant BCom Degree in IT from a reputable institution.
- Experience: 5 years of relevant and proven work experience.
- License: Valid Driver's License and own vehicle.
- Skills: Excellent verbal and written communication skills, ability to work in a fast-paced environment, and ability to handle confidential information.
