IT Support Specialist
3 weeks ago
Cochrane Global is seeking a highly skilled IT Specialist to join our team. As an IT Specialist, you will be responsible for managing and solving all IT-related tasks in production areas, including equipment, computers, networks, and more.
Key Responsibilities:- Managing and solving all IT-related tasks in production areas
- Making recommendations about purchase of technology resources, improvements, best practices, etc.
- Researching current and potential resources and services
- Handling confidential information in accordance with current policies and procedures
- Developing and maintaining local and international networks in ways that optimize performance
- Maintenance of a knowledge base of procedures and solutions to commonly reported faults
- Connection and setup of hardware and maintenance thereof
- Loading of all required software and the maintenance thereof; ensuring software licensing compliance
- Ensuring that technology is accessible and equipped with current hardware and software
- Ability to install, administer, maintain and troubleshoot all hardware, software and network operating systems
- Operational tasks e.g. analyzing and diagnosing of computer hardware, software and network problems. Installation, replacement and testing of new and repaired hardware
Requirements:
- Grade 12
- Relevant BCom Degree in IT from a reputable institution
- 5 years relevant and proven work experience
- Valid Driver's License and own vehicle
- Excellent verbal and written communication skills
- Ability to work in fast-paced and driven company environment
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