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Technical Support Expert X2

2 weeks ago

Randburg, Gauteng, South Africa Tracker South Africa Full time
Position Overview

Job Category: Helpdesk and Technical Support

Location: Randburg

Contract Type: Permanent

Remuneration: Market Related

EE Position: Yes

Responsibilities
  • Resolve customer issues with in-vehicle camera systems.
  • Ensure customer satisfaction through prompt resolutions.
  • Maintain accurate records of customer interactions.
  • Follow up with customers as needed.
  • Produce statistical reports on product performance.
  • Evaluate and assess current processes.
  • Communicate effectively with stakeholders.
  • Perform general administration tasks.