MS Base OS Engineer L1

3 weeks ago


Sandton, South Africa Dimension Data Full time
Main Responsibilities

In this role, you will be responsible for ensuring that assigned infrastructure at client sites is configured, installed, tested, and operational.

You will provide end-user computing support to clients, which includes provisioning, asset management, monitoring, implementation, troubleshooting, and support for end-user computing operations and related infrastructure.

Your primary objective will be to ensure zero missed service level agreement conditions.

You will identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.

You will take full ownership for managing the incident to resolution within the service level conditions.



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