Training and Development Specialist

4 weeks ago


Cape Town, Western Cape, South Africa Emporium Full time

**Job Title:** Training and Development Specialist

**Location:** Somerset West

**Salary:** R 18 000 to R 23 000 per month

**Requirements:**

  • Training or consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous

**Responsibilities:**

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

**How to Apply:** Send MS Word format CV to jobsemporium.co.za and use POS24081 in the subject line



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