Associate Tele-underwriting Consultant

5 days ago


Port Elizabeth, Eastern Cape, South Africa Telebest Full time

**About Telebest**

We are a leading provider of tele-underwriting services, dedicated to delivering exceptional results to our clients.

**Job Summary**

We are seeking a highly skilled Associate Tele-underwriting Consultant to join our team. As a Tele-underwriting Associate, you will be responsible for performing outbound calls to confirm cover and address any questions that may arise after the online capture of new electronic proposal applications.

**Key Responsibilities**

  • Perform outbound calls to confirm cover and address any questions that may arise after the online capture of new electronic proposal applications.
  • Ensure that agreed targets are met of the internal service level agreement.
  • Ensure quality assurance of all captured information and where necessary, escalating any issues appropriately.

**Requirements**

  • Exceptional telephonic skills.
  • Knowledge or experience in health-related terminology.
  • Previous call center or customer service experience.
  • Matric with Mathematical Literacy or NFS achievement level 3.


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