Retail Store Manager

2 months ago


Mossel Bay, Western Cape, South Africa TransEra Solutions Full time
Job Title: Retail Department Manager

At TransEra Solutions, we are seeking a highly skilled and experienced Retail Department Manager to join our team. As a key member of our retail operations, you will be responsible for leading a team of sales and customer service professionals to deliver exceptional customer experiences and drive business growth.

Main Responsibilities:
  • Lead a team of sales and customer service professionals to achieve sales targets and provide exceptional customer service.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance operational efficiency.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
  • Recruit, select, and develop high-performing team members to meet competence requirements.
Key Competencies:
  • Passion for customer service and sales.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Commercial acumen and numeracy skills.
Requirements:
  • Grade 11 or NQF3 completed, and Grade 12 will be advantageous.
  • Retail and or Business Management Diploma would be advantages.
  • 2-5 years role experience as a Supervisor or Manager in Retail.
  • Retail experience highly advantages.
  • Team Management would be advantages.
  • Leadership and Management experience would be advantageous.

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