Retail Store Manager

3 weeks ago


Mossel Bay, Western Cape, South Africa TransEra Solutions Full time
Job Title: Retail Department Manager

At TransEra Solutions, we are seeking a highly skilled and experienced Retail Department Manager to join our team. As a key member of our retail operations, you will be responsible for leading a team of sales and customer service professionals to deliver exceptional customer experiences and drive business growth.

Main Responsibilities:
  • Lead a team of sales and customer service professionals to achieve sales targets and provide exceptional customer service.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance operational efficiency.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
  • Recruit, train, and develop team members to ensure they have the skills and knowledge required to succeed in their roles.
Key Competencies:
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Ability to analyze data and make informed decisions to drive business outcomes.
  • Strong problem-solving and decision-making skills, with the ability to adapt to changing circumstances.
Requirements:
  • Grade 11 or NQF3 completed, with a Grade 12 qualification advantageous.
  • 2-5 years of experience in a retail management role, with a proven track record of success.
  • Strong knowledge of retail operations, including sales, customer service, and inventory management.
  • Ability to work shifts, including evenings and weekends, as required.

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