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Reservations Team Lead

2 weeks ago

Cape Town, Western Cape, South Africa Bright Search Recruitment (Pty) Ltd Full time

Bright Search Recruitment (Pty) Ltd is currently looking for a talented and detail-oriented individual to fill the position of Reservations Team Lead. In this role, you will be responsible for handling all front office operations, including receiving and responding to client inquiries.

Main Responsibilities:

  • Taking and inputting reservations
  • Negotiating rates with hotels
  • Upselling or offering a more expensive room to clients

Core Competencies:

  • Excellent communication and interpersonal skills
  • Able to work well under pressure and meet deadlines
  • Strong organizational and time management skills

Requirements:

  • Matric certification
  • Minimum 1-2 years previous experience in Front Office and Reservations at a Reserve or Lodge
  • Knowledge of software preferred
  • MS Office proficiency