Support Team Lead

Support Team LeadAbout the Position:We're looking for a talented Support Team Lead to join our team at Lead Generation Group.The ideal candidate will have a strong understanding of customer service expectations and regulatory requirements.You'll be responsible for optimizing support processes, implementing best practices, and using data analytics to improve...

Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...

Support Operations LeadThe Lead Generation Group is seeking a seasoned Technical Support Team Manager to lead our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of customer behavior, service expectations, and regulatory requirements.The ideal candidate will be...

About the Role:This leadership position is responsible for driving customer service excellence across our organization.The successful candidate will possess a deep understanding of customer needs, preferences, and expectations.You will be accountable for leading the support team, developing and implementing strategies to improve service quality, and...

Job Title: Lead Generation Team LeadWe are seeking a highly organized individual to manage our lead generation team. This role focuses on developing strategies to improve client satisfaction and retention in the legal industry.Key Responsibilities:Lead and manage the lead generation team.Develop data-driven solutions for client escalations.Analyze escalation...

Sales and Marketing Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 weeks agoJob title: Lead Generation ManagerDescriptionAbout the Role:This is an exciting opportunity to join our Sales and Marketing Team as a Lead Generation Specialist. The successful candidate will be responsible for generating new business leads and...

Lead Generation Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Service Delivery LeadDescriptionService Delivery Lead - Job DescriptionIn this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues. You will develop and implement strategies...

Service Excellence Director OpportunityWe are seeking an experienced Service Excellence Director to lead our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of customer behavior, service expectations, and regulatory requirements.The ideal candidate will be responsible for...

Customer Service Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team. This critical role involves leading a team in providing exceptional customer service and resolving complex...

USA Sales Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town5 hours agoDescriptionJob Title: USA Sales Team LeadAbout UsLead Generation Group is a pioneer in redefining the lead generation landscape. With explosive growth, we're looking for ambitious professionals to join our high-performing team.The RoleWe seek an experienced and...

As a key member of the Lead Generation Group team, you will be responsible for developing and implementing strategies to reduce escalation rates and enhance overall client satisfaction.Key ResponsibilitiesResponsibilities include:Leading a high-performing Service Delivery Team to achieve exceptional customer service and resolution goals.Collaborating with...

Lead Generation Group is at the forefront of redefining the lead generation landscape. Our rapidly expanding company is experiencing explosive growth, and we're looking for ambitious professionals who want to join our rocket ship trajectory. Specializing in connecting businesses with qualified leads, we've established a strong foundation and are now scaling...

We are seeking a highly skilled Head of Customer Support to lead our customer support team in South Africa. As the ideal candidate, you will have a strong background in customer service, with experience in managing and recruiting a team of support agents.The successful candidate will be responsible for maintaining and leading the customer support team,...

Lead Service Specialist - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Lead Customer Experience SpecialistDescriptionAbout the Position:We're seeking an Experience Quality Director to lead our support team and drive exceptional customer service.The ideal candidate will have a strong understanding of US consumer...

Customer Experience LeadAbout the Role:We are seeking an exceptional Customer Experience Lead to join our team at Lead Generation Group.The ideal candidate will have a strong understanding of customer service expectations and regulatory requirements.You will be responsible for optimizing support processes, implementing best practices, and using data...

Job Summary:We are looking for a Support Manager to lead our customer support team, ensuring efficient issue resolution and excellent service delivery. The ideal candidate should have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements to enhance the support experience.Key Responsibilities:Lead and...

Customer Experience Lead - Cape Town - Lead Generation GroupWe're seeking an exceptional leader to drive customer service excellence in our organization.The ideal candidate will have a strong understanding of consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best...

Role SummaryThe DevOps Infrastructure Specialist position at Santam IT requires a highly skilled professional to design, implement, and maintain our IT infrastructure. This critical role will focus on streamlining processes, enhancing automation, and driving standardization across the organization.ResponsibilitiesDesign and deploy scalable, high-performing...

Join Our TeamLulalend is a dynamic FinTech company that offers exciting opportunities for career growth and development. We are seeking a talented individual to join our team as an Operations Support Team Lead.Job DescriptionIn this role, you will be responsible for leading the Operations Support Team, ensuring high-quality service delivery, and fostering a...

Hire Resolve's client is seeking a seasoned CNC Workshop Manager to oversee the daily operations of the CNC workshop in Worchester, South Africa.The ideal candidate will have a strong background in CNC machining, as well as experience managing a team of technicians and machinists. This role requires someone who can coordinate with other departments to...