Lead Generation Team Leader

1 week ago


Cape Town, Western Cape, South Africa Lead Generation Group Full time
About the Role

As a Lead Generation Team Lead, you will be responsible for leading a high-performing team that provides exceptional customer service and resolves complex issues.

You will develop and implement strategies to reduce escalation rates and enhance overall client satisfaction.

Main Responsibilities:

  • Leading a team of customer service professionals in resolving complaints and improving customer satisfaction.
  • Implementing process improvements to drive efficiency and effectiveness.

This is an excellent opportunity for a seasoned leader to join a rapidly scaling company that provides regulated fund services and technology.



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