Food Service Director

3 weeks ago


Sandton, South Africa Cre8work Full time

We are seeking an experienced Restaurant Manager to join our team in Sandton As a key member of our team, you will be responsible for leading our restaurant operations and delivering exceptional customer experiences.

Responsibilities:

Customer Experience

  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Train staff on customer service standards and best practices
  • Handle customer complaints and feedback in a professional manner

Operations Management

  • Oversee daily operations, including food preparation, presentation, and quality control
  • Manage staff schedules, training, and performance
  • Monitor and control inventory levels, ordering, and costs

Requirements

You will need previous experience as a Restaurant Manager or Assistant Manager. Strong leadership skills, with the ability to motivate and manage staff, are essential. Excellent customer service orientation and communication skills are also required. Proficiency in POS systems and basic financial management is necessary. Ability to work flexible hours, including evenings and weekends, is a must.

We offer a competitive salary of R25,000 to R30,000 (based on experience) and opportunities for career advancement.



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