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Insurance Claims Negotiator

1 week ago


Johannesburg, Gauteng, South Africa Hollard Full time

Specialised Claims Services at Hollard Insure invites applications for a Graduate: Liabilities Negotiator position within their operations department.

This 12-month graduate programme offers an exciting opportunity to develop skills in managing Third Party Claims, prioritising efficiency and customer satisfaction.

Key Accountabilities:

  1. Cultivate a successful liability ratio, drive productivity, and deliver exceptional customer service.
  2. Close claims effectively, ensuring compliance with established processes and systems.
  3. Nurture strong working relationships with colleagues, promoting collaboration and innovation.
  4. Promote Hollard's organisational culture and values.
  5. Meet individual performance targets.
  6. Engage in continuous learning and career advancement opportunities.
  7. Elevate awareness of responsible resource utilisation, aligning with company policies.
  8. Foster strong customer connections and address queries or concerns.
  9. Monitor and report customer satisfaction levels, identifying avenues for improvement.